✺ Shippings + Returns ✺

Orders are typically dispatched within 1-2 business days. Delivery times may vary depending on your location, but you can expect your order within 3-7 business days within Australia.
Yes — local pickup is available from our Perth clinic. You’ll receive an email when your order is ready for collection.
At the moment, we only ship within Australia. Stay tuned — we’re always growing and hope to expand our shipping options soon.
One your order is dispatched, you’ll receive a tracking link via email. If you haven’t received it, check your junk folder or reach out to us.
Due to hygiene and product integrity, we can only accept returns for items that are unopened, unused, and in their original packaging within 14 days of delivery. If there’s an issue with your order, please reach out — we’re here to help.
We’re so sorry! Please email us at info@luxeglo.com.au within 48 hours of delivery with your order number and a photo, and we’ll make it right.